Implementation Consultant Bengaluru/Bangalore Replicon Software (India) Pvt Ltd

Job Designation : Implementation Consultant

Job Location : Bangalore

Job Description :

• Engage and individually manage a large volume portfolio of key customer accounts
• Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution
• Oversee the successful implementation/configuration of Replicons product suite for each customer account by working with an Implementation Specialist
• Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
• Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
• Work collaboratively with various internal team / individuals for the best interest of the customer (technical support, engineering, sales, etc.)

Job Requirements :

• Bachelors Degree or equivalent work experience in the software industry
• 6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications
• Extensive technical account management & customer engagement experience
• Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)
• Excellent written & verbal communication skills
• Experience working with senior executive level personnel in customer accounts

Reference Id : reshmi.sharath@replicon.com



Website : http://www.replicon.com